OPERATIONAL EXCELLENCE:

PEOPLE, TECHNOLOGY AND PROCESSES FOR BUSINESS EXCELLENCE

30th - 31st JANUARY 2020 - BERLIN, GERMANY

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About this conference

With the ever increasing levels of competition, one of the most important aspects of any business is to ensure operations are designed and specifically maintained to lead to improvement in the activities of your company and ultimately business excellence. Operational excellence is about strategic decision making, process optimization and performance improvement which ultimately lead to business excellence.

At the centre of operations excellence is the people, processes and technology. Questions such as: how to get all the people in the organisation to work towards operations excellence; ability to identify the critical processes that influence the outcomes of your activities; and making the best use of technology. This brings about the need for improved efficiency in the use of company resources to achieve competitive advantage. Operational excellence places emphasis on: continuous improvement; problem solving; team working; empowering employees; focusing on customer needs; and good governance. By improving your business’s internal processes, you will be better placed to respond to customer requests and provide fast, reliable and efficient solutions to their needs. 

This conference focuses on understanding the key requirements for improved business performance and the adjustments needed to achieve the needed results.

  • Who should attend this conference?
  • VPs, Directors, Managers, Leaders, Heads of:
  • Operational Excellence
  • Business improvement
  • Performance Management
  • Innovation
  • Strategy
  • Quality
  • Lean Initiatives
  • Everyone involved with performance improvement

Check out the speakers for this conference

What to expect at this conference

This conference brings together some of the best business improvement professionals around the world to help you transform your operations for business excellence. 

Q&a PANEL DISCUSSIONS

Discussions cover key adjustments required to achieve operational excellence in your organisation with emphasis on the people, technology and business processes 

FACILITATED PEER TO PEER DISCUSSIONS

Opportunity to discuss with other business improvement professionals to share best practices and network

LEARN FROM THE EXPERIENCE OF WORLD CLASS EXPERTS

Opportunity to learn directly from some of the world leading professionals as they share insights on key topics relating to operational excellence. Get the chance to ask questions and receive tips for taking the right operational excellence  decisions.

CASE STUDIES & PRACTICAL INSIGHTS

Learn practical insights from case studies capture from different industries tailored towards operational excellence and business improvement.

KEY TOPICS

Key topics to be covered during this conference include:

This topic covers the building blocks for operational excellence – culture

Building new competitive advantage

Separating the myth from the reality of operational excellence

Understanding the demands for operational excellence

This topic covers the key requirements for performance improvement

How do you know you are on track to  business excellence